Canada · Visa information
Canada visa information
Start with the person travelling. A parent visiting family and a resident planning a trip are different enquiries.
Family visits, holidays, business visits and questions about travelling through Canada.

A good starting point
Visitor visa or eTA? Start with the official check.
Keep the applicant’s circumstances separate from the person making the enquiry. Approximate dates are fine at this stage.
Bring these details to the enquiry
- Applicant’s passport nationality and current legal residence
- Reason for the visit and the relationship to a host, if relevant
- Approximate travel dates and who is travelling
- Any existing travel document or previous refusal, described at a high level
Please do not send passports, identity numbers, passwords or OTPs in your initial message.
Know what happens next
Next steps for the applicant
Use IRCC’s official entry-document guidance for the applicant’s circumstances.
Review the relevant application instructions and document requests.
The applicant checks all information and completes official application steps.
Follow any instructions received from IRCC and keep your travel plans flexible.
Before you proceed
- Living in Canada does not establish a parent’s passport nationality or visa route.
- Visitor visas, eTAs and parent/grandparent routes have different requirements.
- The authority determines the outcome. Preparation does not guarantee approval or admission.
Scope & fees
Discuss your enquiry first.
Request a quote for the assistance you need. Confirm the agreed tasks and responsibilities before proceeding.
Any NRIHero fee must be shown separately from government and third-party charges. Preparation time is separate from government decision time.
Common questions
Can I ask for my parents?
Yes. Keep your details separate from each parent’s passport, residence and travel plans. You can start with a general enquiry without sharing identity documents.
Does a Canadian address decide the route?
No. Check the official guidance using the traveller’s circumstances. Market selection only changes how NRIHero presents the page.
Go to the source
Official information
Source links checked 5 October 2026. This is a source check, not an individual eligibility assessment or legal review. Check the authority’s current instructions before applying.
Your next step
Ask about your Canada visa enquiry
Send a short WhatsApp enquiry. Confirm the available assistance, responsibilities and quote before proceeding.