Step 1
Start with the traveller
If you live overseas and are asking for your parents, enter each parent’s passport nationality and legal residence. Your own location is useful context, but it does not decide their travel requirements.
- Who is travelling?
- What passport will each person use?
- Where does each applicant legally live?
Step 2
Make the journey clear
A first enquiry can use an approximate month. Describe the real purpose and destination rather than selecting a category based on assumptions.
- Destination and purpose
- Approximate travel month
- Host or family relationship, if relevant
- Existing permission or refusal history at a high level
Step 3
Keep the first message small
You can discuss the next step without sending passports, identity numbers or full application files. Check the official source for the relevant destination and ask what assistance is actually available.
- Review your summary
- Remove sensitive details
- Open WhatsApp and choose whether to send