Step 1
Identify the question
A new OCI registration, an existing card and a passport-related question are different starting points. Describe the one you need to discuss.
- New registration or existing card?
- Who is the enquiry for?
- What changed or what needs clarification?
Step 2
Read the official instructions
OCI is a cardholder route for certain foreign nationals; it does not make the holder an Indian citizen. Check the official portal for the applicant’s circumstances and the relevant submission instructions.
- Passport nationality and residence
- Relevant family circumstances
- Official document and submission instructions
Step 3
Prepare a general enquiry
Do not share passport numbers, OTPs, government passwords or identity documents in the initial enquiry. Operational support and any fees should be confirmed before proceeding.
- Use a short description
- Keep documents on the official submission path
- Confirm assistance scope and a quote